![]() ![]() Here you can untick ‘Enable Mouse Keys’, and hopefully return your number pad to its expected function. Select ‘Pointer Control’ from the left hand menu and ‘Alternative Control Methods’. You can check for Mouse Keys via the Apple Menu, choosing ‘System Preferences’ and clicking on ‘Accessibility’. If this is turned on, you may notice your mouse cursor move slightly when you tap one of the number keys on your number keypad. This setting allows a user to move their mouse using the number pad as direction keys, and is intended as an accessibility option for those who find it difficult to use a mouse or trackpad. ![]() Make sure Turn on Mouse Keys is unchecked. Under Ease of Access Center, click Change how your keyboard works. However, it’s also worth checking you don’t have a setting called ‘Mouse Keys’ enabled. Fix 1: Turn off Mouse Keys On your keyboard, press the Windows logo key and R at the same time to invoke the Run box. Without the Num Lock key, you’ll need to tap either Clear or Shift + Clear on your hardware keyboard (depending on the version), and then test your numpad number keys again in your text app. Verify that the correct keyboard layout is selected in Windows Settings and that the layout matches your keyboard. ![]() Never fear – here’s the answer:īefore you begin testing the settings as you go, it’s worth opening your favourite text app and the onscreen keyboard – via the ‘Show Keyboard Viewer’ option on the menu bar of modern macOS versions. EG the automated voice at a call centre says 'press 1 to select this option' - I press 1 and nothing happens - i actually get a 'bleep' tone when i hit 1 but it doesnt register and the automated voice just repeats its message until i. So if you discover your number keypad isn’t working, it can be hard to tell if this is due to a hardware failure or a setting to disable the numberpad in software. The issue: during a call (inbound or outbound) the keypad does not recognise/accept me pressing the numbers. If you choose a full-size magic keyboard for your mac you have the advantage of a PC-style number keypad, alignment and full-size arrow keys – but no PC-style ‘Num Lock’ key.
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